Privacy Policy

To enrich your experience, we may use your personal data to contact you with SMS messages regarding your reservation pre-arrival, check in, mid-stay check ins, and post-stays etc. You may opt out of receiving any or all of these communications from us by following the unsubscribe link in e-mails or by replying STOP to SMS text messages.

By providing your mobile number, you agree to receive text messages from Motel Sakura-Glendale via its mobile text message provider. You will receive texts about your reservation, and customer support, Messaging Frequency varies.

You may opt out of receiving guest experience messages by texting the word STOP. or simply reply with the word STOP to a text message you receive from  Motel Sakura-Glendale Text HELP for help. Message and data rates may apply.

We may collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computers Internet Protocol address (or IP address), type of browser used and its version, pages of our Service that are visited, time spent on certain pages, unique device identifiers and other pertinent diagnostic data.

How We Collect Your Data

Personal Data is collected in the following ways:

• Online services — collected through online services either directly or through an affiliate third party booking site.
  • During the reservation process
  • During check in
  • During check out for electronic receipts
  • Communication via e-mail
  • Communication via SMS
  • Communication via third party messaging services such as Google, Whatsapp, Facebook Messaging, etc.
  • Communication via chatbot or live chat on the Site
  • Posts to social media related to the Hotel
  • Participation in a survey, contest or promotional offer
• Reservations by Phone, In Person or Online  — Personal data is collected when you make a reservation or communicate with us over e-mail, fax or SMS text. Communication may remain on record for quality assurance and training.